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When you visit our practice, you will find plenty of convenient off-street parking.  If you need help getting your pet in and out of the car, our nurses are more than happy to help you

We are pleased to show you the following rooms and tell you a little bit about what we do here.

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RECEPTION/WAITING ROOM

On arrival for an appointment, you will be asked to weigh your dog on our digital scales.  These are free to use at anytime to keep a check on your pets weight. Cats, puppies and other smaller patients will be weighed on separate scales once they are in a consulting room.

Our waiting area is very spacious giving you the ease to wait comfortably with your pet. We have a section dedicated for cats, here you will find specially designed boxes for your cats cage to sit, this will make them feel secure.

Our waiting room also has a variety of pet products that you can browse over.  If you find we don’t have what you are looking for, just ask and we can simply order it in for next day delivery.  We also have an online shop, for your convenience at home.

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CONSULTATION ROOMS

When it’s time for your pet to see the vet, they will be examined and treated in one of our three consulting rooms. We have one that is dedicated to cats, dogs and our nurses for admissions and discharges.

The Veterinarian will perform a full examination in the consult room. Smaller animals will be examined on the consult table and larger animals on the floor. If you are unable to hold your pet for their examination please advise staff and a nurse is a will assist the Vet.

The staff wish to achieve a stress-free environment for your pets while visiting the clinic. The nurses will offer treats and other ways to help calm your dogs as well. Dogs are welcome to wait outside or in the consult room until the Vet is ready. We have a designated waiting room for cats with boxes to place your pets cage to make them feel safe and secure.

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TREATMENT AREA

This area is where your pet goes with the Vet so they can do a non-sterile procedure, such as ear cleaning, nail clip or cytology. Often a hive of activity, this large space is in the middle of our Hospitalisation area.

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SURGICAL THEATER

Our Vets have over 50 years combined experience in the field of surgery. Common procedures we would do each day include desexing, soft tissue surgery, lump removals, wound repair, and dental surgery.  We can also offer visiting Specialist Surgeons that do Orthopedic and Advanced  Dentistry.

All of our surgical patients’ vital signs are monitored by an experienced surgical nurse at all times, as well as the latest monitoring equipment.

We offer pre anaesthetic blood testing to ensure your pet is well prior to their procedure, as well as intravenous fluid therapy to provide the safest possible anaesthetic.

We do all routine surgeries Monday to Friday.

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LABORATORY

Our vets are trained in many areas including pathology, microbiology, haematology and parasitology. With our laboratory in the clinic we are able to run many diagnostic tests to help us determine the nature of your pet’s illness. This means we have rapid results, so we can start your pet on the correct treatment straight away to start on the way to recovery.

We also use our blood analysis machines to run tests of your pet’s blood prior to having an anaesthetic. This helps to ensure there are no hidden diseases which may affect the safety of having an anaesthetic, e.g. liver or kidney disease, diabetes, anaemia.

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RADIOLOGY ROOM

We offer full digital x-ray services, enabling on the spot diagnosis for your pet.

Most pets won’t sit still for pictures, so often require sedation or anaesthesia to take diagnostic x-rays. A full anaesthetic machine is available in our radiology room for this.

Oxygen therapy can be provided for our sick patients or those who have trouble breathing while they are having their x-rays, to keep them as comfortable as possible while we are finding out what’s wrong and how to help them.

PHARMACY

This is the area where we store most of our drugs which we need to dispense to our patients. Rarely we might want to use a drug which we do not stock in the clinic, or one which has only recently become available in Australia. We are generally able to order in all special drugs within one or two days from our veterinary suppliers.

DOG WARD

Our dog ward is separate from other wards and patient cages. The cages are specially designed stainless steel with a slight slope to the floor for drainage. This allows easy and thorough disinfection and cleaning. The cages are able to accommodate all sizes of dogs, they are lined with comfortable bedding and all the necessary items to make them feel at home. 

CAT WARD

Our cat ward is a separate room to all other wards and patient cages. Feliway is running through a diffuser at all times in the cat ward to help keep cats calm and free from stress and anxiety. The cages are made of solid walls, this prevents any cat from being able to see another cat, something which many cats appreciate. 

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GROOMING ROOM

Our grooming room is equipped with a hydrobath, as well as a purpose built grooming table. This table has a non-slip rubber surface for the animals to stand on at a good height to save our groomers’ backs! We have professional groomers working in our clinic 6 days of the week. They do a wonderful job, with many regular clients. Dogs are given a hydrobath, blow-dry and brush after their clip.

Our hydrobath is also kept busy on Saturday mornings, offering regular baths. Just BYO towel and no need to make a booking.